Skip to main content
All CollectionsBasic Troubleshooting & Support
My video has distorted audio - recorded using plug-in on Windows 10
My video has distorted audio - recorded using plug-in on Windows 10

If your video recorded using the Vmaker chrome plug-in on Windows 10 operating system, this article will be helpful for you.

Josh Hinds avatar
Written by Josh Hinds
Updated over a year ago

Crackling noise during tab recording on Windows 10 can be caused by a number of factors. Here are some troubleshooting steps you can try:

  1. Check your audio drivers: Outdated or corrupted audio drivers can cause crackling noises. Go to the Device Manager and check if there are any yellow exclamation marks next to your audio devices. If so, update or reinstall the drivers.

    Correct appearance of settings (image for reference)

  2. Adjust sound settings: Open the Sound control panel and go to the Playback tab. Right-click on your default playback device and select Properties. In the Advanced tab, change the default format to a lower quality such as 16-bit, 44100 Hz. This can help reduce the load on your CPU and improve performance.

  3. Disable audio enhancements: Some audio enhancements can interfere with the recording process and cause crackling noises. In the same Properties window, go to the Enhancements tab and check the box next to Disable all enhancements.

    Correct appearance of settings *

    Correct appearance of settings for audio enhancements (image for reference)

  4. Close unnecessary programs: Running too many programs simultaneously can also cause crackling noises. Close any unnecessary programs and try recording again.

  5. Check your hardware: If none of the above steps works, it's possible that there is a problem with your hardware. Try recording with a different microphone or headset

Did this answer your question?